Returns Policy
At A Class LuxLeather, we take pride in the quality of our leather products. If you are not fully satisfied with your purchase, we are here to help.
1. Eligibility for Returns
You may request a return if:
The item is unused, unworn, and in its original condition
The product is returned in its original packaging
The return request is made within 7–14 days of receiving your order
Items showing signs of use, damage, or alteration may not be eligible for return.
2. Non-Returnable Items
The following items are not eligible for return:
Items purchased on sale or clearance
Gift cards
Customized or personalized products (if applicable)
3. Return Process
To initiate a return:
Contact us through our Contact Us page with your order number and reason for return
Our team will review your request and provide return instructions
Once approved, send the item back as instructed
Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
Once we receive and inspect your returned item:
Approved refunds will be processed to the original payment method
Refunds may take 5–10 business days to reflect, depending on your payment provider
Shipping fees are non-refundable unless the return is due to our error.
5. Exchanges
If you received a defective or incorrect item, we will gladly offer an exchange, subject to product availability.
6. Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos for faster assistance.
7. Late or Missing Refunds
If you haven’t received a refund after the stated time:
Check with your bank or payment provider
Contact us for further assistance
8. Policy Updates
A Class LuxLeather reserves the right to update or modify this Returns Policy at any time. Changes will be posted on this page.
9. Contact Us
For return-related questions, please reach out via our Contact Us page. We’re happy to assist you.